Contact Us
Fill out our contact form below. We aim to answer all requests within 48 hours.
Contact Us
Fill out our contact form below. We aim to answer all requests within 48 hours.
Check out our full FAQ Page
We aim to dispatch all orders within 2 business days (Mon-Fri).
UK shipping can take up to 5 business days.
Overseas shipping could take up to 14 business days.
Due to global supply chain challenges, shipping times could be longer than usual.
Absolutely!
We understand that you may change your mind after ordering:
Cancellation of order prior to dispatch
If your order has not been dispatched we will cancel the order and full payment will be refunded.
Up to 7 days after delivery
Under the Distance Selling Regulations you have 7 working days to cancel your order, starting on the day after the date of delivery. You must cancel your order by emailing or writing to us. You will be responsible for the cost of returning the goods to us, and you must take good care of the goods whilst they are in your possession. If the goods are damaged whilst in your possession, or in transit, we may be unable to accept them.
Your rights under consumer legislation are not affected.
Only new products can be returned. This includes products that are unopened in original packaging or have never been used.
You can view our full Returns Policy here >
Our Jemsox socks can be found in stores across the UK and we'd love to have you onboard!
If you're interested in becoming a stockist, please drop us an email to: scott.sawyer@jemsox.co.uk and let's start a conversation.
We're the leading manufacturer of eco-friendly socks and it'll be great to see them in your store!
Yes!
We supply many of the UK's leading brands with their socks on a whitelabel basis.
It's likely you've already worn some of our socks (maybe without knowing it!).
If you'd like to discuss a whitelabel socks project, please drop us an email to: scott.sawyer@jemsox.co.uk and let's make a plan!