At Jemsox, your privacy and data security are extremely important to us. We collect only the information needed to process your order, provide customer support, and improve your shopping experience. We never sell your data.

What Data We Collect

• Your name and contact details
  

• Delivery and billing addresses
  

• Order details
  

• Email preferences (if you subscribe)
  

• Cookies used for website performance and advertising
  
  

Payment card numbers and passwords are never seen or stored by us — these are securely encrypted by Shopify.

Your Rights

Under GDPR, you can:

• Access your data
  

• Request corrections
  

• Request deletion (“right to be forgotten”)
  

• Unsubscribe from marketing at any time
  

• Object to certain processing
  
  

To make a request, contact us at enquiries@jemsox.co.uk

 

How We Keep Your Data Safe

We use:

• SSL encryption on our website
  

• Shopify’s secure, PCI Level 1 certified platform
  

• Strong passwords and two-factor authentication for all staff accounts
  

• Strict limits on who can access your information
  
  

Cookies

We use cookies for advertising and analytics. A popup allows you to accept or decline optional cookies.

If There Is a Data Breach

If a security incident affects your data, we will:

1. Take immediate action to secure our systems
   

2. Notify affected customers promptly
   

3. Provide guidance on steps you should take
   

4. Report the incident to the ICO where required
   
   

You can read our full privacy policy here:
https://jemsox.co.uk/policies/privacy-policy

For any questions, please contact: enquires@jemsox.co.uk